Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, Suburb, Province/State, Postal code/Zip, City, Country
Usage Data
Comments

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Comments 

If You leave a comment on Our Service You may opt-in to saving Your name, email address and website in cookies. These are for Your convenience so that You do not have to fill in Your details again when You leave another comment. These cookies will last for one year.

When You leave comments on the Service We collect the data shown in the comments form, and also the Your IP address and browser user agent string to help spam detection.

An anonymized string created from Your email address (also called a hash) may be provided to the Gravatar service to see if You are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of Your comment, Your profile picture is visible to the public in the context of Your comment.

Cookies 

We use Cookies to track the activity on Our Service and store certain information. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

If You visit our login page, We will set a temporary cookie to determine if Your browser accepts cookies. This cookie contains no personal data and is discarded when You close Your browser.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

For more information about the cookies We use and Your choices regarding cookies, please visit Our Cookies Policy or the Cookies section of Our Privacy Policy.

The Book Haven NPC may use Personal Data for the following purposes:

To provide and maintain Our Service: including monitoring the usage of Our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend to and manage Your requests to Us.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and evaluating and improving Our Service, products, services, marketing and Your experience.

If You agree to this in writing, We may provide any of the described categories of personal information in the following situations:

The Book Haven NPC will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Book Haven NPC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at The Book Haven NPC’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your town, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Book Haven NPC will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Law enforcement
Under certain circumstances, The Book Haven NPC may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), such as in response to a court order, subpoena, search warrant, or other legal processes, to the extent permitted and as restricted by law.

Other legal requirements
The Book Haven NPC may disclose Your Personal Data in the good faith belief that such action is necessary to:

Business transactions
If The Book Haven NPC is involved in a merger, acquisition or liquidation or sale of all or a portion of Our assets, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

We may communicate with You using email, SMS, and other channels (sometimes through automated means) as part of Our effort to market Our products or services, administer or improve Our products or services, or for other reasons stated in this Privacy Notice. You have an opportunity to withdraw consent to receive such direct marketing communications, as permitted by law.

If You no longer wish to receive correspondence, emails, or other communications from Us, You may opt out by submitting a request, or by using the UNSUBSCRIBE link in any email communication You may have received.

Please note that You may continue to receive non-marketing communications as may be required to maintain Your relationship with The Book Haven NPC.

In addition to the communication described here, You may receive third-party marketing communications from providers We have engaged to market or promote Our products and services. These third-party providers may be using communications lists they have acquired on their own, and You may have opted-in to those lists through other channels. If You no longer wish to receive emails, SMSs, or other communications from such third parties, You may need to contact that third party directly.

If You are a South African resident, South African law may provide You with certain rights with regard to Your personal information under the Protection of Personal Information Act (“POPIA”) and Promotion of Access to Information Act (“PAIA”) as well the Consumer Protection Act. Throughout this Privacy Notice, You will find the information required by POPIA regarding the categories of personal information collected from You; the purposes for which We use personal information, and the categories of third parties Your data may be shared with. This information is current as of the date of the Notice and is applicable in the 12 months preceding the effective date of the Notice.

As a South African resident, the POPIA and PAIA provide You with the ability to make inquiries regarding Your personal information. Specifically, the degree to which the information is not already provided in this Privacy Notice, You have the right to request disclosure or action of Your personal information, including:

You may submit a request regarding Your rights under POPIA or PAIA by submitting a requestor by contacting Us at info@thebookhaven.co.za.

If We receive a POPIA request from You, We will first make a determination regarding the applicability of the law, and We will then take steps to verify Your identity prior to responding. The steps to verify Your identity may vary based on Our relationship with You, but, at a minimum, it will take the form of confirming and matching the information submitted in the request with information already held by The Book Haven NPC and/or contacting You through previously used channels to confirm that You submitted the request (i.e. confirming identity through the contact information that We have on file, and/or the contact information submitted to make the request).

The Book Haven NPC does not knowingly collect or process special personal information such as Your religious or philosophical beliefs, race or ethnic origins, trade union memberships, political persuasion, health or sex life, or Your criminal behaviour or biometric information.

If You have a comment, question, or complaint about how We are processing Your personal information, We hope that You contact Us at [INSERT FORM] in order to allow Us to resolve the matter. In addition, if You are located in the Republic of South Africa, You may submit a complaint regarding the processing of Your personal information to the Information Regulator at the following link: https://www.justice.gov.za/inforeg/contact.html.

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.